FAQ
What is the difference between second-hand and new clothes?
Second-hand clothing has already been worn and has been bought by someone else. But it is by no means less valuable - on the contrary! Many second-hand items, especially branded clothing such as Ralph Lauren , are high quality and often have a long lifespan. In addition, buying second-hand clothing is more environmentally friendly and helps reduce textile waste.
Are the clothes really in good condition?
Yes! We make it a point to only offer clothing in very good condition. Each piece is carefully checked, cleaned and inspected for possible defects before it comes to our shop. We do not sell damaged or heavily worn items - only real treasures that you will love to wear.
Which brands do you sell?
Our focus is on high-quality brands, and in particular we offer many Ralph Lauren items. But other well-known brands and designers are not neglected either. From polo shirts to coats, from vintage treasures to modern classics - with us you will find a great selection of high-quality clothing.
Can I also sell clothes?
Yes, we also buy second-hand clothing! If you have well-preserved, brand-conscious clothing that you would like to sell, just contact us. We will check the items and make you a fair offer. You can find more information about this in our " Selling Clothes " section.
How do I find the right size?
On every product page you will find detailed size information and often measurements to help you find the right size. If you are unsure, please feel free to contact us - we will help you choose!
How does the ordering process work?
- Choose the products you like and add them to your shopping cart.
- Proceed to checkout, enter your shipping address and preferred payment method.
- Confirm your order and you will receive a confirmation by email.
- We will process your order and ship it as soon as possible
Which payment methods do you accept?
We offer a variety of secure payment methods including:
- PayPal
- credit card (Visa, MasterCard)
- Sofortüberweisung
- Klarna (installment payment and invoice)
All payments are processed securely.
When will my order arrive?
The delivery time is usually 1-3 working days , depending on the destination and shipping method. As soon as your order has been shipped, you will receive a shipping confirmation with a tracking number so that you can track your shipment at any time.
Is buying second-hand clothes really sustainable?
Absolutely! Buying second-hand clothing is one of the most sustainable decisions you can make. You give the items a second life and help reduce the demand for fast fashion, which in turn saves resources and reduces the burden on the environment. Every purchasing decision you make has a positive impact - for you and for our planet.
Why should I shop with you and not with other second-hand shops?
With us you will not only find high-quality brands like Ralph Lauren, but also a careful selection of timeless fashion that is in top condition. We pay attention to quality and sustainability - and offer you personal service and fast delivery. We are also a Hamburg startup that is passionate and committed to making the fashion world more sustainable!
How can I contact you?
You can reach us by email at: greenthreadsvinted@gmail.com
Or send us a message directly via our contact form on the website. We will respond as quickly as possible!
Do you also offer gift vouchers?
Yes! You can buy gift vouchers from us that you can use either for yourself or as a gift to someone else. Simply select in the shop, enter the amount and you will receive the voucher by email.
Why do you mainly sell Ralph Lauren?
Ralph Lauren is a brand that is timeless, classic and high quality - exactly what we love! Many Ralph Lauren pieces have an exceptional longevity and are perfect for the second-hand market. It is important to us that you only find the best and most durable pieces with us.